Research: Convergence in mobile communications

• Tags:
• Cost Savings,
• Facilitate,
• Business Applications,
• Convergence

Rhetorik

Published: 25 Jul 2007 08:04 BST

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Barriers to adoption
Similar to Figure 8, Figure 9 presents the percentage of respondents rating each barrier as "important" or "very important" to their organisation.

Costs and security issues were clearly uppermost in our respondents' minds, with costs of time online and costs of upgrading existing business applications of importance to 73 percent and 61 percent respectively.

The threat of breaches in security was also a key barrier to wider data access through these means. Two-fifths of all respondents awarded this barrier the highest importance rating, and 71 percent considered it important overall.

Another tier 1 barrier was concerns over the management and support of devices used on a converged network.  This was clearly an issue for IT/communications management and support.

Other significant barriers were the lack of a strong business justification for implementation of this technology, difficulties in the selection of appropriate devices in this fast-changing market and the complexity of technical design involved.

Perhaps because of the increased technical knowledge within their larger IT departments, respondents in larger enterprises had less concern about device selection. However, conversely, the importance of device management and support as well as security considerations grew with increasing size of enterprise. The larger organisations were also more focused on the need for a clear, compelling business justification before implementing mobile convergence, probably due to the higher investment implications on existing infrastructure.

Figure 9: Barriers to converged mobile communications

Q27: How important do you consider each of the following as barriers to your organisation in employing converged mobile communications technology? Please rate on a scale of 1 to 5, where 1 is "very important" and 5 is "very unimportant".
Base: All respondents; Total: 371
Source: Rhetorik 2007

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Go to section: Executive summary Introduction, scope and methodology End-user understanding of mobile convergence Penetration of mobile convergence within the enterprise Converged communications technologies Converged technologies in future use Drivers and restraints in use of converged mobile communications Barriers to adoption

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